Transparency
AlphaCore Network Status Portal
Monitor platform availability, maintenance windows, and historical performance metrics across our global IP transit backbone. Live telemetry, incident timelines, and notifications are published in real time.
Visit status.alphacore-network.comAll systems operational
Updated 2025-10-30 14:43 UTC
99.99%
Availability target
5 min
Telemetry cadence
Platform
Core Transit
Detected latency, packet loss, and route stability within normal operating range across all PoPs.
Maintenance
1 Planned Event
Upcoming router firmware upgrade in Los Angeles PoP. Customers notified 72 hours prior; redundant paths available.
Incidents
0 Active
No current incident reports. Last customer-impacting event closed 28 May 2024 after capacity augmentation.
Observability
Platform health overview
Monthly uptime trend
Latency snapshot (p95)
Monitoring coverage
- • Edge router telemetry — 5 minute push
- • Synthetic traffic probes — 3 minute cadence
- • Customer ticket SLA tracking — continuous
Change calendar
Maintenance timeline
Planned maintenance windows are announced with a minimum of 48 hours notice. Completed events remain published for a rolling 12 months.
-
Scheduled — 12 Jun 2024 • 05:00 UTC
PlannedLos Angeles edge router firmware upgrade. Expected impact: < 5 minutes of routing reconvergence with traffic automatically shifted to redundant links.
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Completed — 28 May 2024 • 22:00 UTC
ClosedFrankfurt capacity augmentation completed. No customer-impacting downtime observed; additional 100G wave provisioned.
Notifications
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Dataset source: AlphaCore observability platform export — generated 2025-10-30.